Contact information

Contact information

We answer every message ourselves, usually within one business day.

AFSHINALI GHANIMFARD
Unit 1103, 8 River Rd W, Parramatta NSW 2150, Australia
Email: service@arkalovepets.shop
Telephone: +61 461 592 073

Order enquiries: include your order number so we can look it up straight away.
Delivery or thawed-goods problems: send photographs of the packaging and product within 48 hours of delivery.
Returns and refunds: see our refund policy.
Wholesale and bulk orders: email us with the products and quantities you need.

Business hours: Monday to Friday, 9am to 5pm New South Wales time. Messages received outside these hours are answered on the next business day.

Postal address for correspondence: Unit 1103, 8 River Rd W, Parramatta NSW 2150, Australia
Website: arkalovepets.shop